Warranty Return Process

In the event a part of your Emblaser becomes faulty and needs replacement under warranty, we have the following process to help you get up and running as quickly as possible.

Warranty Replacement Process #1 (Preferred)

  1. We will invoice you via Paypal for the replacement part.
  2. Once paid, we will immediately courier the replacement over to you.
  3. When we receive the faulty part back, we will refund the cost of the replacement.

For this process, you will need a valid Paypal account and supply us with your Paypal Email Address.

 

Warranty Replacement Process #2

If you prefer not to be invoiced for the replacement, then you can follow the following process.

  1. Return the faulty part to us.
  2. Once received we will examine it and either repair or replace it.
  3. We will advise of any costs involved and courier the replacement to you.

 

Return parts to this address:

Darkly Labs

Unit 3, 99-101 Western Ave

Westmeadows, 3049

Australia

 

Have more questions? Submit a request

Comments

Article is closed for comments.